I just want to drop a note to let you know how happy I am with my recent installation of the tankless water heater. Just a reminder that I was the house in Southwood with the lightning strike/fire. From the moment I first contact your company, everyone has been very professional and willing to help. You are the one, which also impressed me, that came out and did the initial walkthrough to see what would be the best service for me. My impressions carried through to my conversation with Nicole. She was very responsive and willing to help in any way she could and not to my surprise, she is still helping. When the tankless was installed about a month ago, Slade and Mike came to do the work. Those guys are great and I want to commend them on their professionalism and letting me know what was going on throughout the process. Once the gas dryer was delivered a few weeks later, Nicole set up the appointment and Johnny and Wesley were the techs that finished the job. They were great also. Very professional and as did Slade and Mike did on the first visit, they communicated to me exactly what they were doing. You have a great crew that we have been in personal contact with and I just wanted you be aware of that. Again, I appreciate everything and if there is any thing in the future that I may need done, we will be sure to give your company a call. Please tell the techs that we thank them and thank you and Nicole as well.
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