TERRIBLE! TERRIBLE! TERRIBLE! This dealership and Hall Chrysler Dodge Jeep Ram Virginia Beach are to blame for this nightmare experience in buying a vehicle. Our nightmare begin at Hall Chrysler Dodge Jeep Ram Virginia Beach when my husband and I dealt with a clueless money hungry salesman and a very rude manager who didn't even acknowledge us in her store. After leaving that dealership due to very poor customer service, we were directed to Hall Honda. At Hall Honda, we were told that they can receive the vehicle that we fell in love with at the Hall Chrysler Dodge Jeep Ram dealership but didn't buy because of how we were treated. We were ecstatic and happily signed all paperwork that day and received the registration for that car. We signed on a Saturday and was told to come pick up the car on Monday due to it needing to be in the shop. Long story short, our dream car that we signed all the paperwork for was sold. We now need to start from ground zero in finding a vehicle to buy and this dealership is not even doing everything they can do to help us find a vehicle comparable to the one we thought we purchased. Very disappointed and such a big big headache!! How do you make the mistake of selling someone a car that someone else has already bought
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