My vehicle sustained damage during a standard service appointment for an oil change. The rear bumper was hit and now has scratches and dents in the shape of a license plate. Arapahoe Hyundai has been unresponsive with regard to repairs for the damage that was caused when my vehicle was in their possession. I was there buying out my lease when this happened, so I obviously have brand loyalty and love my car. They are ignoring me in the hopes I might just go away so they don't have to pay to replace or repair my bumper. This is not the kind of service I expect to receive.
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