I have been coming here for years even though everyone tells me not to go to the dealer. I trust the service I receive here. My one gripe would be that I was told it would take 1 to 1.5 hours but it took 2.5 and I was waiting in the lobby. They were going to wash the car but it took so long I did not have time to get it washed. If it's going to take longer than promised the intake guys should come tell you. When I said I missed my appointment he indicated I should have said I needed to be out by a specific time. What difference would that have made? Was he saying my car could have been ready sooner and if so why did I have to wait an hour over the quoted time? That really did not make sense to me. Other than that I love your mechanics that work in the service intake booths. Always friendly and helpful.
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