As Orlando plunged into a record setting heat wave, what should befall our happy little home on th hottest of days but the worst thing imaginable... our AC goes out. I tried several other companies who said it would be several days before they could help us. But Rainaldi came to our rescue. Not only were they there less than an hour after I called, but the service and treatment we received should be a model for all other companies to follow. Roy and his partner didn't just fix our problem. They took the time to find out exactly what we needed and educated us on what the best solution was. They discussed options rather than trying for a hard sell. When they left we were well on our way to cooling down. But the commitment to quality service didn't end there. About and hour later Chris called to make sure everything was okay and working correctly and then discussed some options for the future in case we experienced trouble again. And yet they still weren't done taking care of us. Later th
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