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Ronnie's Customer Focus Approach - Review by citysearch c | Tire Max Total Car Care- Oak Hollow

Tire Max Total Car Care- Oak Hollow

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Ronnie's Customer Focus Approach 8/27/2014

I am so very thankful to Ronnie for repairing free of charge my broken car door hinge. The hinge might have been clicking during the time of the repair; however, it was not broken. Ronnie has provided such good car over the many years that I have gone to him of which I am truly grateful. He quickly offered to take care of the situation without making me feel like I was losing my mind about the hinge being there at the time of repair. I understand things happen but I really wished the mechanic would have just admitted that it was broken during the repair. Again, thanks Ronnie for making things right!!!! I really appreciate your integrity and dedication to ensuring customer satisfaction. more
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