The person who answered the phone when I called in was not very nice, however, he was able to get someone out the same day. The technician who arrived smelled like cigarette smoke so bad, he had a pack of cigarettes in his uniform pocket. Just thought it was unprofessional. But he was friendly and explained everything he was doing. He was in and out in a short amount of time.
RESPONSE FROM Frymire Services Inc:
Thank you for your feedback. Sorry if our service was below par. We will review both our customer service agent and technician's performances.
Tom Frymire
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