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Horrible customer service!!! - Review by citysearch c | Mozzicato-De Pasquale Bakery

Mozzicato-De Pasquale Bakery

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Horrible customer service!!! 5/27/2014

Horrible, horrible customer service!! My husband wanted a cannoli cake for his birthday. We had a cannoli cake made several years back for our wedding but it was from Chimirri's and it was excellent. I decided to order from Mozziato's instead (don't know why). I called and told whomever I spoke to that my husband wanted a cannoli for his birthday and if that was something they made there. She said yes, she said we have the vanilla, chocolate, or the sweet cream ricotta. I told the lady I spoke to that I wanted the sweet cream ricotta filling. She took down my information and set up a pick up time. A few days later I pick up the cake, bring it home and when we cut into the cake it was chocolate and vanilla...no ricotta cream at all in it. We still went ahead and sliced into it and everyone took a few bites of the cake and that was it. No one liked it including my husband. I was so disappointed. I called the bakery that same day to let them know what happened and I was told to more
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