I called Roto Rooter at 4:00 PM and a technician arrive at my home by 7:30 PM the same day. The technician, (Louie #1372) was polite, courteous and professional. Louie, told me it would cost 195 to snake the toilet. When we determined that did not help, Louie told me it would cost an additional $200 to remove the toilet from the floor. Turns out the toilet was clogged with a bracelet my 14 month year old son had thrown into the toilet. Louie, was able to remove the clog from underneath the toilet with a hanger. Louie completes the task within 1 1/2 hours. After parts and tax it cost $442.62. Even thought Roto Rooter service was excellent and Louie #1372 was great, the few people I talked thought I was overcharged and for the money I spent I could have had a new toilet installed.
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