I am from San Jose CA. on 2/4/13I was hit by another driver who side swiped my car in the parking lot. Not only was this devastating to me but I just lost my job, single parent of two no money for my deductible. I did everything I was suppose to after I was hit and then the insurance was going to send me to a place in Santa Clara, I thought why when I was renting a vehicle next door to FCC it was alto closer to my home. I called and spoke to Robert Enriquez who told me step by step what would happen and told me not to worry we will take good care of you. That's exactly what he did he also informed me of additional repairs needed but guided me through to ease my anxieties and was very professional and seemed he cared of my fears of having to deal with this. I have worked in customer service a very long time and as a customer my self I felt important where I will recommend anyone to this place they made my car look like it did before. FCC in my opinion does excellent work indeed and very prompt to your needs. This goes out to Roberts boss he in my opinion deserves a raise along with the rest of the workers who made my car look like when I bought it from the dealer. Thank you so much\r
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