These people are the worst. A friend of my wife's recommended a person named ""Vickie"" who supposedly works there. When I called several days ago they said she was with a client but would call me back either later that day or the next. \r
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This is three days later, so I called back and got a snot-nosed woman who hung the phone up on me when I had the nerve to ask when or if I would ever hear from this person.\r
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I get nicer customer service from the DMV. If this dilettante is an example of the kind of service you get from Jackson-Hewitt, then you're probably better off doing your taxes yourself.
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