Excellent customer service, the desk staff was friendly and accommodating. I was driving cross-country and wanted to stay on the west side of Denver for an early jump in the morning. Having scoped out the neighborhood and checked some reviews, when I called from a nearby parking lot to see if they had room, they were OK holding me a King-bed room while I got dinner...without asking for a credit card number. When I got there they asked if I wanted beer or a cocktail, happy hour for guests for free! Room was comfy, bathroom was nice, and only a little hall noise seeped in as early morning ski families shuffled off. Their breakfast area was well stocked and comfortable. The proximity to freeway access and good restaurants made it all very easy. The outdoor pool area looked nice (this was a winter visit, so I didn't try the facilities). As a person very sensitive to smells and artificial fragrances, I was pleased to note the room had no ick-factor and they used nothing heavy trying to cover up past sins. I can fully understand why this is a haven for long-term visits, as it is friendly, comfy and private.
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