I am upset that although I have spent thousands of dollars at this particular shop, I had to call corporate in order to have a warranty honored that I had paid dearly for.
When the manager initially said he wouldn't pursue my warranty, he also said that my lug nuts were rusted and had to all be replaced. I had taken the car to two other places who said the could remove them without breaking them and for half the price.
It is difficult enough for a woman to find a mechanic they can trust, I had thought this particular Rad Air was trustworthy.
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