Jon Weixel was as professional a technician as I have seen, and I have 30 years in construction.
Being unfamiliar with new technology I wasn't confident to attempt repairs myself so I called Champion because I had seen the ads on a Spurs game.
I expected to be barraged with high pressure up-sales, but Jon was pleasant, very knowledgeable and highly professional. I opted for the band aid for now but am convinced that Champion has customer service ahead of high pressure sales. I definitely recommend Champion.
RESPONSE FROM Champion AC:
Michael, thank you for taking the time to review our company. Jon is a great technician and we are blessed to have him on the team. We train year round to provide transparent options and never use high pressure sales tactics. Thanks again for sharing your experience on the web and please keep us in mind for any HVAC needs you have in the future.
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