Good morning.
Just thought that I would take a moment to comment on your service tech that recently completed some work at my house. Arnold has been to our home a few times and has always been a gentleman and a true professional. From the moment he entered the house, covering his shoes to the job clean-up at the very end, he has always done a great job. Arnold took time to explain every step of what was to be completed and always informed me if any other concern arose during his visit.
The previous home inspection that was completed was very informative and involved all aspects of our plumbing. I felt very confident in his recommendations that were discussed. Very likely I would have never founds the potentially serious problems that he was able to discover during the inspection.
Recently Arnold installed a new water tank and water softener which if not replaced could have brought on some serious issues in my basement. My confidence in his previous work and professionalism at my home definitely played a part in my decision to have Austin Plumbing continue servicing my home.
When future work is needed I will definitely ask for Arnold to do the work. He a great guy to have on your team!
Wishing all of you the very best!
Gary M. Moilanen
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