Within one week this past December, we acquired a new hot water heater from Austin Plumbing and a new furnace from Polar Express. We have been serviced by Austin for many years and have always been very pleased with them in every respect. We made the decision this year to have Polar Express service our furnace needs because the installers of our furnace have never followed through well at all. During our first appointment with Polar Express, which we thought would just be a check-up, we found out that we needed a new furnace. There was no hesitation because we knew the service we would receive from Polar Express would be at the same standard as the service we have always received from Austin Plumbing. It has been an expensive winter but we are extremely pleased with the products and the service we received.
more