Astonishingly incompetent. Never seems to be at the store. Hmmmm. It is hard to believe this character can survive in the competitive world of eyeglasses. Other than frame selection, there is nothing to recommend this guy. He has incompetent staff, bad hours, nonexistent customer service and, worst of all, no interest in getting you your glasses. Once he hooks you in and you pay for the glasses, he could not care less about actually GETTING your glasses or dealing with the myriad problems he creates.\r
\r
In my case, he ordered the wrong frame color (weeks), then supposedly re-ordered the correct color (weeks), then the glasses came in and were ""lost"". After a week, he found them under another name. Nope, not my glasses after all. More promises, more time, no glasses. Then I finally said screw this and demanded a refund, but got only delays and obfuscation. I think this guy is bordering on fraud. His incompetence and contempt for his customers is simply unbelievable. Read the reviews; they are consistent. Buy your glasses online, pick them out at his store, then go anywhere else. That is all he is good for.
more