This review is for the Concord store. But I can't find it listed and I am LIVID at those people. So I will post it here, so hopefully someone will see it and will help them to decide to steer clear. Will NEVER step foot inside Once Upon a Child, in Concord, again. The people are only mildly friendly. And their shopping carts are very unstable. I thought that as soon as I got one. But as we were leaving, my almost 3 year old, daughter reached in to get her jacket, barely touching the cart. It topples over on her, full of stuff. She falls back and hits her head. This is in front of the register. Everyone (3 people, not waiting on other people) working there saw it. No one tried to help me get the stuff off her and no one even asked if she was ok. NO ONE ASKED IF SHE WAS OK. I am unbelievably upset and have no intention of going there again. I have emailed the corporate office, but I'm sure that will fall on deaf ears, as each store is individually owned and operated. So, I've decided to take to any type of social media I can. I've worked in retail, for many years in the past, and I know if someone got hurt we did all we could to help. That's just covering yourself and being a decent human being. Terrible terrible terrible place. .
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