We purchased our 2007 equinox from el dorado and have been loyal customer ever since, until today. My wife took the car in for an engine miss and after keeping the car all day and $450 worth of repairs she got a call that the car was not repaired and the plugs and wires would have to be changed for an additional $465. I called them and asked why was it so much to change the wires and plugs and Anita, the service rep stated that is what it said in their book and after further questioning stated that the labor charge was $50 a spark plug. I asked if they had to pull the engine to change the plugs. We wrote off the $450 in unnecessary repairs and took it to affordable automotive in McKinney and the car was repaired for $250. Will never return to Eldorado Chevrolet for service or any new automobile purchases. I hope they enjoy the $450 because it is the last dime they ever receive from the Reilly's. Definitely will not recommend to anyone.
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