I purchased a home from MacPherson’s early this year. after the purchase, I had issues with the AC. The inspector I hired noticed that there was a drain issue and water under the unit in the attic. This problem still existed after the purchase of the home, and the company that made the original $60 repairs (if you would call it that), re-inspected with an estimate of over$1,000 in AC repairs. The senior technician who came a day later estimated near $3000. My realtor heard about his and immediately made contact with the company as well as my new warranty provider to determine what could be done. He was livid, and so was I. Long story short, with his persistence in ensuring that the situation was resolved, all repairs were completed…on a Saturday morning… taking over 4 hours.. For free. Bottom line: the folks at MacPherson’s will go to bat for you and won’t stop until you’re happy.
more