Going the extra mile is something Kieran does on a regular basis: Whether it's a simple servicing or installing a 200lb replacement bumper that hadn't been cut correctly by the manufacturer, he always makes sure the job is done right the first time.
I also need to say a word about Jo. She makes sure that she understands the parameters of the job so that enough time is scheduled so that no one gets jammed up. Priceless!
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