Just moved to the bay area and was looking for a dealership to have factory service done on my 2010 Tundra. Melody Toyota was the closest so decided to give them a try. I really wish now that I would have done a little research I could have saved myself a whole lot of grief and frustration. My flip up screen on my nav unit was a little sticky and needed a little help opening from time to time so I wanted to get it replaced while still under warranty. When my appointment came they had no record of an appointment and so I had to come back. When I came back for my next appointment they dented and scratched my door. After having it in their shop for a week it came back without the side molding and the nav screen did not work. Well I think you get the idea, do yourself a favor and go to Putnam Toyota they have much better reviews......
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