I was so looking forward to establishing a Primary Care Physician and to finally get someone to look at a chronic pain I was having. Sadly, this was the place for neither. I waited over an hour just to see they physician, with NO explanation or apology. The only response I got from Dr. Shockey was that other people took priority over me. This is a Family Medical Center, not an Urgent Care! I took the time to make an appointment and arrive the requested 15 minutes early and the had no problem wasting my time. After I sat in the exam room for another 15 minutes Dr. Shockey made no attempt whatsoever to further investigate the concerns I had and gave me a simple 5 minute exam and referred me to a physical thereapist for 4 weeks to reverse a chronic problem I've been having for YEARS. I was not taken seriously, I was not appreciated, and I WILL NOT ever return here. When he was done he simply walked out without telling me where to receive any type of discharge papers. As a new patient I had nothing left to do but leave when I was ignored by the reception staff. This office is overbooked and obviously cannot handle new patients, and it isn't even snow bird season yet. I am beyond dissapointed and look forward to establishing a relationship with a PCP that cares less about the volume of patients, and more about the quality of care.
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