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Editorial review from Citysearch - Review by citysearch c | Moon Valley Motor Care

Moon Valley Motor Care

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Editorial review from Citysearch 8/19/2013

Last time I was in Phoenix, I needed a water pump and timing belt for my Honda Accord. Unfortunately, I had the work done by a mechanic I didn't know wasn't certified (Mike Allen of Lifetime Auto). After the repair, the car was running horribly. \r \r This time, I was staying in Phoenix with a friend and was on my way to Oklahoma. I decided to get my oil changed and my car checked out by Moon Valley Auto care. I asked them to do an inspection.\r \r As I suspected, there were some problems, the major one being that the timing belt was improperly installed. Moon Valley suggested I take it back to the original mechanic since I'd already paid for that repair. The original mechanic insisted that wasn't the problem. He wanted yet more money to do a tune-up and ""if"" that didn't solve the problem, he'd ""look at"" the timing belt. \r \r I didn't trust the original mechanic. He was supposed to have my car for 24 hours, but had it for five days. He didn't do the work properly and then when a certified mechanic told him that, he didn't believe them. I didn't want to give this guy any more of my money.\r \r Moon Valley performed an oil change, replaced my oil valve cover gasket, the alternator and power steering belts, and they did the timing belt job the way it should have been done in the first place. When I drove away, the car was running perfectly. \r \r They also gave me a list of other repairs and maintenance I will need in the near future, telling me which ones were most important and which could probably wait.\r \r Dawn and Juan did a fantastic job and left me feeling safe with the work done, as well as more knowledgeable about what other repairs my car will need.\r \r The prices were reasonable, especially since the job was done right. For instance, I paid the other mechanic $400 for a bad timing belt repair. Moon Valley charged me just a little over $400 and the repair was done properly. They had my car ready when they said they would, and they called me with updates when needed.\r \r I would highly recommend Moon Valley and when I return to Phoenix I will definitely have them do any needed repairs. more
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