I've dealt with Reliable a few times now and my conclusion is that they are probably as good as it gets for the Atlanta area. Here's why: First, their prices for new equipment is the lowest you'll find because they can get volume discounts for being so big. I shopped around and nobody else came close. Second, they will absolutely do whatever it takes to make you happy. The owner of the company gives out his personal phone number in case there's an issue. These guys aren't perfect, but they try their best. For example, when they installed a new heat pump for me, it was noisy at first. But they came by and fixed it within a day of me calling. (They replaced the three blade fan with a four blade fan.)
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