Okay overall experience however the last time I used their truck whoever had the vehicle before me did not fill as required and it was not caught. I should have paid $4 for gas for my round trip -actual cost came in at $20 for 30 miles I knew something was wrong. When I filed a complaint they offered me only $10 in credit. Sorry, iStorage, this is on YOU not the consumer. You saw the gas receipt, and the mileage and know I am stating facts. The issue here was iStorage employees didn't do their jobs and it cost me an extra $6 in gas that someone else used. The value is not the issue here - it is the principle. A stand up company would have covered all costs that were obviously not my responsibility when you only went part of the way. Simply not good enough to earn positive ratings.
more