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Poor Customer service - Review by citysearch c | Presidential Pools, Spas & Patio

Presidential Pools, Spas & Patio

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Poor Customer service 8/16/2013

Presidential completely dropped the ball upon completion of my pool. The interior on pool was scheduled for the 12th. I had to to call Gene the project manager to ask when they were planning on coming out to finish since they were a no show. Gene said when the decking was completed it would be set up. I told him it has been done for 3 days and he seemed clueless. Gene did call me to set appointment for the upcoming Friday and again he cancelled through text message the day of installation. He said he cant control the pebble companys scheduled like this pool and this date just got dropped on him all of a sudden. Long story short I have had 2 shasta pools and have had no issues ever. This will be my last presidential pool and i would recommend everyone to go elsewhere with your business and avoid the long dely and run around more
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