Reliable employs very nice people but has significant issues with their estimate and installation service on the ductless Trane 12MBH mini split heat pump. The estimate was wrong even though I was very clear on what I wanted done. The installers were 2 hours late. The unit was installed incorrectly which caused major leak issues. It took almost two months and 7 appointments to get it fixed. They tried to sneak in an additional $225 charge on the invoice (I assume to recoup some of the loss on their mistakes). I would not recommend Reliable if you are looking for a hassle free experience or installation of a ductless mini split heat pump.
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