I was very disappointed when my 2010 Jetta Sportswagon TDI left me stranded in Burbank. I had the vehicle towed to Neftin VW in Thousand Oaks. Steve at Neftin took good care of my vehicle. he went the extra mile to talk to VW about the high pressure fuel pump that had metal shavings in it. VW did all the work under warranty and Steve did a great job explaining what happened and assuring me that it was very unusual. I was considering selling the vehicle and moving away from VW but thanks to Steve at Neftin I will be sticking with VW.\r
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