It is not my intent to slam anyone, and in fact I went to this place because I had had good experience in the past, such that I considered I had finally found an honest mechanic. In this last case however, I took my Chrysler Crossfire in for inspection knowing I would need a few things fixed. I was fine with the fixes indicated, no problem there. But I was having some real problem with severely rough idling and they promised to take care of it. Unlike when I take it to a dealership, pay more but also get a demo to drive while I wait for any extended repairs, Roving kept my car for a day short of three weeks, and I had to come out of pocket for a rental. Further, it got to be where when I called, I was being promised I would get a call back. But I had to follow up my initial call with another in almost every case. I was promised the Crossfire's computer was hooked up directly with a diagnostic computer in Germany. I don't know. I was promised that the car was at a local Chrysler dealer finally, afer Roving first invited a Benz guy they knew to come have a look. When I picked up my car it was in no better running order, maybe worse, and I was out a good bit of change. A most disappointing experience, such that I am back out there with my lamp in hand, seeking an honest mechanic.
more