We will NEVER take another pet to this place again! The staff was the worst and the customer service was terrible. We were treated terribly..oh as far as I know our poor sick kitty was given good care after we left but we were railroaded into more and more "diagnostic" testing increasing the price more and more. By the time we walked out the price had become so high we couldn't possibly afford it....so instead of offering to work with us on the money situation....by the way they state on their website they do have payment assistance...they railroaded us into giving up our cat and we lost him. It was the hardest thing we have had to do. I called the next day just to check on how he was doing and they were very rude and hateful. They took our "baby" and then treated us like crap...Never again will I ever walk through those doors again. Terrible terrible place. I just pray my "baby" turned out ok.
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