At McGeorge's Rolling Hills I have experienced the most impressive customer service. A few months back while en route from Maine to Florida I located your business; I was towing an Aliner camper. I had been struggling with opening/setting it up and feared the springs were in need of a replacement. So without an appointment I headed straight to your service department.\r
I was promptly greeted and assisted, despite the fact the department was busy. I was helped by Art & Jarrell and both made me feel welcome and listened to my concerns. A technician (I missed his name but starts with a K) took responsibility of my camper and within 30 minutes he had addressed and corrected the problem! Couldn't believe it. He was VERY thorough and conscientious.\r
I cannot begin to tell you how relieved I was to have the problems fixed but I was also overwhelmed by the quality of service. Not only was everyone on the team courteous and professional, but the issues were resolved with a complete explanation for a reasonable charge! While my dogs and I waited, I made some purchases of various items I had not found elsewhere. It was a ""win-win"" for me!\r
I have friends in Va who I have shared this experience with, may my small efforts to promote your business be returned to you 100 times over!\r
The trip I had was not planned, I was responding to a family emergency. The care & service from McGeorge's certainly renewed my faith in human nature and American standards of customer service. I thank you greatly!!
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