The only reason I went with this company is because they were located so close to me. Every time I have came here, the people in the office were so rude and impersonal. I came in, they completely ignored me, and a lady quickly gave me a quote while complaining about her co-workers. Then, I called to order my 8 pallets and asked for a time frame and the rude lady told me she could not predict whether the truck would get in an accident or not so she couldn't give me a time frame. Are you serious?? I have people coming to install the grass. Do they expect that we would just hang around all day? Then I tried calling again and the lady put me on hold without telling me. They are a joke. I am so annoyed with their customer service that I wanted to write a review. I will write another review about the quality of grass once it comes tomorrow, if the truck isn't in an accident of course -_-
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