If you are smart, you will steer clear of this company. I bought a D.R. Horton home with a fence installed by Shelby Fence Company. It is very poorly installed, with the majority of it sitting directly on or jammed into the ground. The D.R. Horton contractor told me that he would have them come out and trim off the fence above the ground. Months after that conversation, someone from the company showed up at my home out of the blue without my knowledge while I was not at home. My gate was locked so he could not get inside the fence. He took it upon himself to saw off 4 or 5 boards on each side of one corner of the fence--he cut the inside boards from outside the fence. It was cut very unevenly, and so short that my dog can now get out, totally defeating the purpose of having a fenced back yard. I contacted the company as soon as I saw it. The receptionist told me to email them pictures before anything else. Three weeks later, I had no response from them and I emailed them back to complain. At that point, I was told the fence would be fixed the next day, but that the owner was going to call me to speak to me personally. Imagine my surprise when he was rude, arrogant, and unhelpful as could be. I don't know how this company has stayed in business.
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