This was my third visit...my dress had arrived! I was a little nervous for this appointment since I hadn't seen the dress in 8 or so months and my last visit wasn't as pleasant as the first due to some confusion on my custom sash. I was greeted and my guests and I were escorted upstairs where my dress was waiting. After putting my dress and the sash on Kim, my original consultant from 8 months prior, saw my name in the appointment book, remembered me and came up to take a peak at the dress and sash she helped me pick out. Immediately she noticed the custom sash wasn't what we discussed or ordered. I couldn't believe that not only did she remember my name she remembered the details of my first appointment. Kim and the other ladies were so kind and made me feel special as if I was the only bride there. Kim and her staff took their time with me....bringing me a variety of veils, head pieces and jewelry to pick from. ALL of my concerns and needs were addressed and I feel completely confident in my selections. Thank you Kim for all your attention to detail and for making me feel so special. I am looking forward to my upcoming fittings:)
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