After three months of agonizing pain and paying thousands for procedure after procedure (none of which fixed the problem) I lost one tooth and have to replace the messed up cap they put on another. I called one Friday in agony with the pain and was told they couldn't see me until Monday. I had to go to an emergency dentist and was told Preferred dental left a massive infection in my jaw and had unseeded one of my teeth. Preferred had put a cap on the tooth not realizing it needed root canal. After weeks of pain they finally did the root canal but instead of grinding the cap off, the idiot novice dentist tried to yank the cap straight off! I was in agony and screamed at her to stop. Then they did the root canal through the tooth but apparently didn't get all the infection. The tooth Preferred loosened and cracked when they tried to yank the cap off had to be pulled. It took weeks of antibiotics to clear up the infection Preferred left in my mouth and never realized was there. Now after paying Preferred thousands of dollars, 4 months of pain and losing 15 lbs, I have to pay thousands more to fix the mess Preferred left. When I complained to Preferred they shrugged and told me ""these things happen."" Do not risk your teeth with these butchers.
more