bought a used ipod, brought it home to NC and gave it to my 12 YO daughter, she said only one side of earplugs worked, brought it back to James Island store to exchange for other unit..NEVER looking for money back, exchange plus pay extra. Manager said it had been 10 days and I was out of luck, no way was he giving me anything towards replacement unit.and said it with an attitude. week prior I bought a $100 used extension ladder and tools..Last time I ever set foot in a money man again. HORRABLE customer service. bad business practices such as these will insure the demise of there chain, I hope others take note, all they want is your money,your disposable.
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