My washing machine stopped working and I couldn't figure out why. He arrived promptly and was able to tell me immediately that the problem was the switch triggered by the lid. He also noticed a problem with the agitator that I had been unaware of - but once he pointed it out, I realized that he was right because the problem he described that would be caused by the agitator not working right had in fact been happening (I had just chalked it up to it being a very old machine). He was able to fix the agitator also, and for a very reasonable price. He also told me a couple of things I should be doing differently to prolong the life of this old washing machine, which I really appreciated. It was an A+ experience!
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