Unlike many vehicle repair experiences I always look forward to a visit to VIP Honda service center. The team here is friendly, knowledgable and they take the time with each customer to ensure you understand service scope, problems, cost and time to completion. The entire team customer team Gwen, Ted, Phil and John and the service technician staff behind the scenes always impress me with their customer at center focus. I had a gear grinding noise in my vehicle; they had a technician (Sam) go for a ride with me and he spent a good 15 minutes working to identify the problem. Upon returning he discussed the solution and the service team worked out cost that was acceptable.. Even though I often work from their comfortable wifi cafe munching on the complimentary bagels, Danish, coffee, juice and water they often offer me a loaner so I can go about my day. Their wifi is good so I am able to work right from the cafe, very convenient. This is the best it gets!
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