Fire all of your staff and start over... Seriously. First time visit = last time visit. I am a huge fan of thrift & resale shops but I've never felt so uncomfortable inside a store. All of the employees are rude. I came in hoping to trade in my NB clothes for some 3-6 month clothes. They told me that they couldn't take most of my stuff before even looking at it first. Most of the things I had were brand spanking new!! Tags and all!! My son just grew out of NB way too fast and some of the things I had were jackets that he never wore (due to the mild winter) I asked politely if they'd at least look and with a little persistence they did. Turned out they didn't want to take everything, which was completely fine with me - but when I asked about donating them - the lady said, “well, you can put the clothes outside by the trashcan”!!! Are you kidding me!? A lot of money went into purchasing the clothes I had and most were BRAND NEW... did she really think I was going to throw them away?? Holy crap! I'm rambling now but that store really needs reconsider their staff!!
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