When random people at work come up to you and tell you that you should ask for your money back from whomever did you hair, you know it' s bad.\r
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i went to Lesia at Nikko after reading her good yelp reviews. I was interested in getting an omre color and a haircut. i have long hair and it's one of my pride and joys and being new to LA, I really just had online reviews to go on. Lesia was very nice in person and very fun. She did a base color on the top of my head as I had grays growing out, then proceeded to highlight the bottom 2/3 of my hair to achieve an ombre effect. after rinsing out the highlights it was obvious that I had calico cat patches on one side of my head which something tells me she would have never mentioned if I hadn't said something first. She was, however, nice about redoing this section. \r
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After the color was done she proceed to give me a ""haircut"" which lasted literally 1 minute. Immediately after, she styled the bottoms into loose curls. The lighting in the salon was poor and since she had curled the bottom of my hair, I had no idea what was in store for me when I got home. I woke up the next morning with orange highlights. Not only that, but there was no graduation in the ombre color and because the highlighted portion took up so much of my hair and the top third was so dark, i essentially looked like an unkempt person who had allowed their natural hair to grow out for several months NOT someone who just spent 143 dollars to get an omre color. There was a blunt cutoff between the light and dark not a graduated color which is what ombre is. \r
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I decided to give it a few days to see if the color would ""settle"" after a few washes but when it didn't, I emailed Lesia. She emailed me back the next day asking if I would give my hair a week to recuperate which I was happy to do even though I was absolutely mortified by my hair. \r
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That was it. My last interaction with her was that email 1 month ago. She has not responded to my calls, emails and texts regarding an appointment to come in to fix my hair. Even worse, after straightening my hair a few days later, I noticed that she had given me the worst haircut I have ever had. There is a big chunk of hair missing on the right side of my head. Instead of showing off my new gorgeous locks, I have been wearing my hair in a bun since this salon visit. I have never spent so much money only to wish for the hair I had going into a salon. Lesia seemed like a nice person and that's why I wanted to give her a chance before writing this review and reporting her to the BBB, but you CANNOT butcher your client's hair, take their hard-earned money and then drop off the face of the planet. Lesia, if you are reading this, I demand my money back. I know you have my email and phone number because I have messaged you through the website several times with, big surprise, no reply. You should be ashamed.
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