We've had Papalia do significant work over the past six months -- new water heater, sump pump, furnace repairs, pipe replacements. We could not be more impressed. They are responsive, professional, and reliable. Before sending a technician, they make sure they find the right person for the job. And the same technician stays on the job from start to finish to make sure that one person knows everything about the project and can explain it to you in simple terms. They are available 24 hours a day -- which was essential when our furnace went down on a Sunday morning in the winter. And they follow up after every project -- no matter how small. Their prices are not cheap, but we have decided that it is worth it to get the job done right with a company that will be accountable. I would recommend them to anyone needing a plumber.
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