Normally I would give 5/5 but I felt a bit hussled this time. I have warranty on my tires, yet I got a call saying there was a nail in my tire and it would cost 250 dollars to replace. I let them know that I have warranty and bought my tires from that location so they should be able to look it up. Normally vw is on top of their stuff and call with good news or solutions to problems not prices. I am glad I had my notes written down and knew my warranty dates and coverage.
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