Not impressed!!! I boarded my two dogs at Dogtopia over the weekend. They both came home smelling strongly of urine. I understand this is an indoor facility, but I was told my dog was given a bath only a few hours before I picked her up. The owner said she had to have a bath because she urinated in her cage (mind you I thought they were in kennels, not cages). My dogs are trained VERY well not to use the bathroom in the house. I can leave them at home for during my workday without having to worry that they will mess in the house. This leads me to believe that she was probably not given the opportunity to use the restroom elsewhere and their idea of a bath was the water hose. \r
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Also, their Sunday hours are some what questionable, 11am-2pm? The reason I was boarding my dogs is so I could go visit my family over the weekend. I was told by the manager that I could drop them off anytime after 8am and pick them up anytime before 7pm. She failed to mention the weekend hours are different even though she had just scheduled them for a weekend boarding. Needless to say, I was surprised and disappointed when I dropped them off Saturday morning to find that I would have to pick them up before 2pm the next day. What is the point of boarding them over the weekend if they can only stay for a half day (although I was charged for a full day) on Sunday?? Not to mention that I was 7 minutes late and received a $10 dollar late fee. Honestly I would so much care about the late fee if I wasn't already paying $150 dollars for them to stay from Saturday morning to Sunday at 2:07pm. \r
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I read all of the other Dogtopia reviews before I took them there and expected at lot more for the money. However it seems to me that money is the priority here, not the dogs happiness and well being. I will not be returning.
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