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Editorial review from Citysearch - Review by citysearch c | Executive Eyewear

Executive Eyewear

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Editorial review from Citysearch 12/13/2013

""Buyer Beware!"" Owner, Micheal Rich of Executive Eyewear tries to razzle, dazzle you with his ""trust me"" attitude, and scribbles over inflated figures to impress you that you are getting a deal. After he wheels and deals by promising he can do anything, and you give him other optical jobs, he is shoddy, misses promised deadlines and even tells you that his memory is perfect and that you are wrong and mistaken if you cannot see out of two pairs of eyeglasses that were supposed to be made the same -- one for dress and the other for casual sport use. I gave him $1107 -- I had trouble with all three sets of eyewear. He missed crucial deadlines for vacation, and lied about lens that were of different strengths when they were supposed to be the same (I had another optometrist confirm this) so I can wear them in the evening to drive. The one that I came into the shop for was never made right. Therefore, I lost $585 which he refused to make right. He gets a bad attitude towards a customer whom he refuses to make right a service for which they are paying high prices. He is very arrogant, hostile and combative threatening to throw you out of the shop, to which many reviews seem to attest to. I have never been treated so badly -- a farce for a Pittsford location. Nice looking shop, but BUYER BEWARE! The owner is deceptive and arrogant behind his overly ""trust me"" initial demeanor.\r more
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