I initially started storing with iStorage Smithville after Hurricane Sandy. A lot of people had taken a lot of damage and had belongings to store. The facility were nearby my house that got damaged, so I took advantage of an offer they were making to people affected by Sandy. They were offering two months for a one month starting fee, so that's what attracted me to them initially.
I had a double unit with them for about eight or nine months. It was a very good experience. The facility was clean, and the security was good. In dealing with them, I found they were business-like but they weren't remote. It was like dealing with anybody. It wasn't like it was some remote business somewhere. They went out of their way to accommodate me. They even made a truck available to me so I could add to the items I was storing.
They really worked with me. They called with reminders if I hadn't paid by the first or second of the month. In general it was a very good experience. The people there who helped me, Julie and a young man, were really exceptional people. iStorage Smithville is lucky to have them!
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