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HORRIBLE SERVICE MANAGER JERRY ROBERTS - Review by citysearch c | Hardy Chevrolet, Inc

Hardy Chevrolet, Inc

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HORRIBLE SERVICE MANAGER JERRY ROBERTS 12/10/2013

Totally disappointed with the way my son was treated by the service manager. Jerry Roberts My son took our 2010 camaro for some work to be done on the back bumper where the license plate light had come out of the housing. Which is a common problem or should a say factory defect. Where they agreed to fix even though it wasn't under warranty. With a hundred dollar deductible. So my son just asked for something in writing like a estimate of what work was to be performed. Knowing there was going to be some body work done since the faulty housing had let the bulb come out of the housing and burn a hole in the bumper. Mr Roberts got very rude saying he doesn't need a paper saying anything. Got very loud so my son had to ask for a manager. Which did handle it.But would never have any service done there or buy there again. I own a 2013 2500hd duramax 2011 gmc Sierra slt and the 2010 Camaro ss. Plus other gm products still in the driveway. Very disappointed just shouldn't treat people like that more
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