I have a 2012 Equus. I've taken it to Capitol Hyundai twice for routine maintenance. On the recent visit on 11/5/13 they gave me a brand new 2014 Equus as a loaner car. Nice!!! I dropped off my car and was out the door in ~15 minutes. A couple hours later they called to say my vehicle was ready, but since I didn't get off work until 7p they said to just go to the front desk before 9p and swap keys. I got there at 8p and sure enough they had all my paperwork and key FOB in an envelope and I gave them the FOB for the loaner car. To top it off they washed my car, which was a mess.
Will definitely be taking it to Capitol Hyundai for all my servicing in the future.
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