The greeter was very nice and professional. After that, it went downhill. My car took 1.5 hours for a scheduled oil change. I was even 15 minutes early getting there. The young man who came to finally get me to tell me my car was done vaguely pointed at the door when I asked him where the car was. When I got to the car, the passenger front seat was laid all the way down, as if someone had taken a nap in my car!
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