A competitor told me my balance chain in my SAAB broke and it would cost $3,200 to fix. When I looked up the specs on line, the job was more like $1500. I called him back and asked him if he was sure and he said yes, that many other things needed to be done and that I should replace the water pump, timing chain and more. I said ok and looked this up too.
I found that the total job should have been closer to $2,200 according to specs and when I asked him to go over this with me, he became angry and curt with me.
I called Brian at SAAB of Bellevue. He said that this advice sounded a bit extreme. He explained the job, emailed me pictures and said it should cost about $1500.
I took it to Brian, he offered me a loaner, sent me pictures of my job while it was happening and confirmed that it was exactly what he thought it would be.
He was also within $45 of his original estimate! Boom, I will never take my SAAB to another shop as long as I own it!
Thanks Brian and BELLEVUE SAAB! U Rock~
Brian Michalski
Redmond, WA
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